Deleting your AzEasier account and data

This page explains how to delete your AzEasier account and all the data linked to it, including when you signed in with Apple, Google, Facebook or Yandex ID.

1. In the app (the quickest way)

1. Open AzEasier and sign in to your account.
2. Go to Profile → Delete account (Профиль → Удалить аккаунт) and confirm.

Your account, profile, progress, AzEasier subscription state, lessons left half-way, exercise answers, AI tutor messages, feedback, usage statistics and diagnostics, your answer about statistics, email preferences and linked sign-in providers are erased immediately and permanently. AI tutor usage records lose their link to the account. Deleting the account does not cancel the subscription: cancel it separately in Apple ID settings (iOS) or in Google Play (Android). For what we store, see the Privacy Policy.

2. By email

If you cannot use the app, email azeasier@finalingua.com. Say that you want your AzEasier account deleted and give the email address of the account. If you signed in through a provider without a normal email address, such as Yandex ID, include the profile name and approximate sign-in date. We will delete the data manually.

3. Signing in with Apple, Google, Facebook or Yandex ID

When you sign in through a provider, we receive your account identifier at that provider and, if it is provided, your email address and name. For Yandex ID we store the identifier and name, but not the email address. These are deleted together with your AzEasier account.

Deleting your AzEasier account does not remove the app's access on the provider's side. To remove AzEasier from your connected apps, open the settings of the relevant provider account and remove AzEasier there.